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CONTACT US

Gift Shop (503) 223-5055 giftstore@japanesegarden.org
Events (503) 542-0280 events@japanesegarden.org
Membership (503) 796-9180 membership@japanesegarden.org

This online privacy policy applies only to information collected through store.japanesegarden.com and not to information collected offline or through japanesegarden.com. By using store.japanesegarden.com, you consent to our Conditions of Use and this Privacy Policy. Changes to our Privacy Policy will be posted on this page.

What information do we collect?

We collect information from you when you create an account on our site, place an order, subscribe to our Garden newsletter, or fill out a form. When ordering or registering on our site, you will be asked to enter your name, e-mail address, mailing address, phone number, Garden Member number, or credit card information.

What do we use your information for?

The information we collect from you may be used only in the processing of your transaction and may include additional contact by email or phone for this purpose. Your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of fulfilling the nature of your order.

How do we protect your information?

This website uses HyperText Transfer Protocol Secure (HTTPS) to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL/TLS) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private billing information will not be stored on our servers.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. Cookies are used on store.japanesegarden.com to record and process the items in your shopping cart and compile aggregate data about site traffic and interaction so that we can offer better site experiences and tools in the future.

Do we disclose or sell your information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

The California Online Privacy Protection Act Compliance

Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their password or e-mail address anytime by logging in to their account. Changes may also be made by contacting us at giftstore@japanesegarden.org.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.





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